Help and support

How can we help?

Find quick answers or contact us if you need help with an authorization.

Contact

For technical issues, product questions, privacy matters or withdrawals, email:

info@imageconsent.eu

We will reply as soon as possible on business days.

Frequently asked questions

How do I retrieve an authorization?

Open Authorizations and search by name, session or reference. From the record you can review the document and print or save it as a PDF.

How does signing from another phone work?

Select “From another phone”, generate the QR code and ask the person to scan it. The link is temporary and expires automatically.

How do I withdraw an authorization?

Request withdrawal by emailing info@imageconsent.eu and including the authorization reference. We will help record the request and its effects.

Can I export or delete my data?

Yes. Privacy and data lets you download a copy or request deletion of the account and associated records, subject to limited retention required by law.