How can we help?
Find quick answers or contact us if you need help with an authorization.
Contact
For technical issues, product questions, privacy matters or withdrawals, email:
We will reply as soon as possible on business days.
Frequently asked questions
How do I retrieve an authorization?
Open Authorizations and search by name, session or reference. From the record you can review the document and print or save it as a PDF.
How does signing from another phone work?
Select “From another phone”, generate the QR code and ask the person to scan it. The link is temporary and expires automatically.
How do I withdraw consent or revoke an authorization?
Open the secure link included in the copy of a completed authorization. A six-digit code will be sent to the email associated with the signer or representative, so you can confirm without creating an account. If you no longer have the copy, email info@imageconsent.eu and quote the reference.
Can I export or delete my data?
Yes. Privacy and data lets you download a copy or request deletion of the account and associated records, subject to limited retention required by law. Withdrawing consent and requesting erasure are separate actions.
ImageConsent · Contact: info@imageconsent.eu